Lighting the wick
Lighting the wick
Contact
There is no phone tree here and no ticket number — messages come straight to the same small team that pours the candles. Write to us and someone who knows the wax will write back.
Order questions, returns, and anything else. Include your order number if you have one.
Shops and stockists — tell us where you are and a little about the space.
530 Technology Dr, Suite 100, Irvine, CA 92618
Post only. The studio is not open to visitors without an appointment.
within 2 business days
We answer in the order messages arrive, Monday to Friday, 9am–5pm PT.
Most questions — burn time, wick care, shipping windows, returns — are already answered in the FAQ. It is the quickest way to an answer, and it saves you waiting on us.